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"My only complaint is that they are not as prompt in updating your account and restoring access upon payment as they are suspending access if you make a late payment. Basically, although you no longer have a balance, you still have to go during office hours and have them check your account to get in the gate, just so they can say, "oh." Do not expect to have automatic access though several days may have passed since paying off your balance. Save yourself the frustration and inconvenience and wasted time. Calling ahead of time is useless as well, as they have repeatedly verified payment over the phone, and a $0 balance, and yet, did not restore access. Better off going in person before the office closes to be sure you can access your unit, especially if traveling quite a distance to get there."
"Luisa alemán was great, very good attention everything explained in details thanks"
"Been here for 2 years, Carolina, Clara and Luisa are the best, very helpful, responsible and great customer service."
"Great customer service! From beginning to end Carolina was great, i really appreciate the service."
"Dealt with Luisa, explain everything thoroughly and was very nice, have a quick tour and how to on things, storage unit was quick 5x10 very spacious, would recommend"